Solution

• Point of Sale system - 400 branches
• Advanced TDP shopping and pricing capability
• Comprehensive TDP fares pricing system for all air itineraries
• Integrated TDP land rates and inventory management system
• Integrated search and booking functionality for hotel, car, insurance, attractions and package contracts
• Sophisticated workflow and diary system

Benefits

• 25% increase in productivity after one month
• 10 fold improvement in system performance
• Enhanced customer value
• Maximises revenues
• Reduced distribution costs

Solution

• Datalex TDP plays a central role in maintaining ‘reservation of record’ and enabling LibGO’s system to shop and dynamically assemble and price travel packages comprising components derived from multiple inventory management systems.

Benefits

• Enables consumers to create travel packages with minimal effort
• Produces packages comprising multiple components from multiple inventory sources
• Supports consistency of information and pricing across multiple channels
• Reduces error in providing availability, trip cost, deposit and payment information
• Reduces hits against back end inventory systems by filtering only appropriate request

Objectives

• Control distribution and related costs
• Enhance reservations at its Web site through:
• Strengthened branding
• Increased functionality
• An improved shopping experience, including product information, promotions and travel packages

Solution

• Provided a new distribution platform Datalex TDP
• User interface
• Online reservations business rules
• Transaction management
• Connectivity with the hotel group's central reservations system (CRS) and other systems supporting site functionality as well as search and property information capabilities.

Benefits

• Online bookings increased to 44% of all bookings
• Gives Best Western a critical advantage in meeting consumer needs in the online travel market
• Improved presentation of hotel content and rate plan information
• Increased flexibility in hotel product selection and booking
• Direct connectivity between booking interface and hotel CRS
• Improved control of distribution and associated costs
• Additional products and promotions capabilities
• Increased agility to respond to marketplace change

Solution

• TDP online booking system to represent the breadth of facilities available at its destinations accommodations, transportation and activities
• Enabled air travel to be sold in conjunction with land-based programs
• TDP Fares display enables the traveller to search for air itineraries and to purchase from a broad range of discounted domestic fares that have been negotiated by Vail Resorts

Benefits

• Guest-centric online customer self-service system
• Enables seamless booking transaction process from purchaser through suppliers
• Encompasses all travel components available in one system
• Enables online packages to be created dynamically
• Implements promotions rapidly through dynamic pricing and rules capabilities
• Facilitates yield management, distribution and consistency across all channels
• Increases sales productivity, sales retention and booking efficiency
• Lower operating costs

Travelbag is owned by Travelport, one of the largest and most geographically diverse travel companies in the world.

Solution

• TDP Inventory Management to load their own inventory for hotels, cruises, tours & attractions
• Datalex designed the Travelbag User Interface
• User Interface is used in a number of Travelbag sales centre’s and is currently being rolled out across a number of global regions

Benefits

• Enables Travelbag sales consultants to package their own products to create tailor made holidays for their clients
• Increases sales productivity, sales retention and booking efficiency
• Lower operating costs

Solution

• TDP Fares Management Solution
• TDP Fares used within the call centre for searching and selling negotiated fares
• Search facility also returns published fares working against the Galileo GDS
• TDP Land Rates Inventory Management
• TDP Fares also searches rental car rates, hotel accommodations and travellers' insurance policies across multiple suppliers and merchants

Benefits

• Increased agility to respond to marketplace change
• Additional products and promotions capabilities
• Improved system performance dramatically

Solution

• Voted best Online Travel Agent Nov 2002- TravelCare's solution integrates several components of TDP such as TDP Fares and TDP Inventory Management (non-air)
• Hosted by Datalex in Manchester, UK
• Call Centre Solution

Benefits

• Improved system performance dramatically
• Reduced training requirements, as new consultants are brought on stream much faster
• Reduced clerical errors and ADMs (Airline Debit Memos), resulting from non-valid bookings
• Instant decision making for the consumer, creating a more prolific sales opportunity for the travel consultant

Solution

• Integrated TDP shopping and booking solution for the Trilegiant Corporations online travel site Travelers Advantage.com

Benefits

• Travelers Advantage's 2.6 million members enjoy better service and faster response time