TDP Air & Land Shopping
Configure pricing, availability and shopping for every possible combination of air and land products.
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TDP Merchandising > TDP Air & Land Shopping
Air and Land Shopping
- We provide intuitive multi-channel interfaces so your customers and agents can manage even the most complex searches
- Configure pricing, availability and sales content for every possible combination of air and land products
- Dynamically configure price, promotions and rewards across markets, channels, and customer touch points
- Cost effectively manage millions of queries in seconds across multiple CRS environments
- Dynamically configure advanced shopping features from advanced calendars to packaging, and optimized and intuitive cross-sell and up-sell
TDP Persona Shopper
Personalize every offer! Right product, price, channel throughout the traveler journey.
Intuitively identify customer intent and tailor offer with Persona Shopper.
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TDP Merchandising > TDP Persona Shopper
The TDP Super PNR Reservations database stores all products and services purchased and ensures optimization and relevance across all touch points.
Persona Shopper
An active listening based shopping service for online travel systems that characterizes a set of customer needs and concerns during an online interaction, and uses that characterization to optimize and customize travel product offers throughout the customer journey.
Intuitively Identify Customer Intent and Tailor Offer with Persona Shopper
- Know your customer and optimize each conversation
- Monitor shopping behavior and profile without the need to log in or complete a profile
- Real time predictions of implicit interest and relevant content the customer values now
- Shopping logic permits categorization of product, pricing and promotions
- For real time recommendation and promotion – ‘Tailored and Relevant’
- Flexible rule set to ‘sum up’ customer value – what is offered at what price
- A customer may have a different persona each time they shop, matching persona to the offer
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TDP Inspire Shopper
Enable intuitive, contextual and adaptive search and promotions to generate demand and purchase conversions.
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TDP Merchandising > TDP Inspire Shopper
Intuitive and Contextual Search Capability
Based on Input:
- Origin/destination
- Budget
- Calendar
- Days to departure
- Travel theme
- Map
- Point of sale
Creatively promote and push offers:
e.g. adverts, promotions, fare alerts.
Priced and available offers.
“Customer reaction has been great; they really appreciate spending less time searching for the offer advertised. The intuitive contextual search features have greatly enhanced the shopping “experience.”
Mike Re, Chief Information Officer, South African Airways
Special Offers:
- Mange adverts, show lowest available prices
- Deep links customer into booking path
- Ability to add referral data to search request; to track offers and campaigns
- Lowest deals – configure and control
Optimized and Intuitive Shopping
- Dynamic real time availability via route map
- Deep link customer into booking path
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TDP Promotions
Dynamically configure promotions
Datalex customer increased purchase conversion by 50% within hours of launching promotion.
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TDP Merchandising > TDP Promotions
Promotions
- TDP Promotions provides the capability to dynamically configure promotions
- Unique promotions to a single user or unique group
- Control to deliver specific promotions to specific user groups
- Attract/pull people to your channels
- Create and manage promotional programs across multiple channels
- Control promotion; to whom, for what and when it can be used
- Promotion usage control
- Single, limited, multi-use certificates
- General promotions
