Datalex NDC

NDC Offer and Order Management is an integral part of the Datalex Digital Commerce Platform. By leveraging the capabilities of the Platform, travel retailers are assured of full NDC functional coverage to control and optimize offers and provide a consistent customer experience across all sales channels.   

Benefits of Datalex NDC

Increase Revenue Datalex NDC
Increase 
Revenue

Optimize and Dynamically Price/Merchandise Offers, Promotions and Discounts - Air & Ancillary Products and Services across B2B channels for Revenue Gain.

Reduce Costs Datalex NDC
Reduce 
Costs

Simplified Fare Filing & More Efficient Search drives significant cost savings through reduced search volume. 

Compete And Differentiate Datalex NDC
Compete and
Differentiate

Optimize and Differentiate the Offer and Customer Service consistently across all channels.

Tailor And Optimize Datalex NDC
Tailor & 
Optimize

Unified Offer and Order Management ensures one single source of customer truth with a consistent view of customer profile and order.

Omni Channel Retail Datalex
Omni Channel
Retail

Provide a consistent and connected retail experience across all channels and touchpoints – expand sales channels.

 Our Vision

Views and opinions on NDC from Abram Richman (Chief Product Architect, Datalex) and Blair Koch (CTO, Datalex) below. 

 

Datalex NDC Solution

The Datalex Digital Commerce Platform has been designed around the concept of unified offer and order management across all channels. Travel retail customers use our platform to provide an omni channel customer experience, to control the offer across channels and to manage a marketplace of partner suppliers and distributors.

NDC offer and order management is an integral part of the global platform solution and includes integration with a large number of supplier sources across all travel domains. Enabling the ability to dynamically orchestrate Offer creation and Order management between any number of participants.

Datalex Offer Management
Offer Management

  • Air + Ancillary Product & Pricing Management
  • Supplier – Product & Pricing Management
  • Optimization & Contextual Merchandising
  • Trip Management
  • Dynamic Customer Profiling, Segmentation 


Order Management

  • Omni Channel Order Create, Order Pay, Order Fulfill
  • Cancel & refund, Reprice, Rebook
  • Order Orchestration
  • Financial Systems
  • Partner Settlement
  • Disruption Management - IROPs

Architecture Datalex NDC
Architecture

  • Independent to maintain / upgrade
  • Easy to be replaced by any other technology (RESTful)
  • Completely Decouple the business from the interface
Datalex Open Platform API Ecosystem

Our Chinese airline customers are now able to directly optimize offers on leading e-Commerce sites such as Ctrip, Fliggy and Qunar, which is enabled through our platform and is driving a significant revenue uplift for our airline customers.

Haoran Guo
GM, Datalex China

 

Latest Datalex News On NDC

Best In Class NDC Datalex Blog

BEST IN CLASS

In 2016, IATA produced its first NDC Solutions White Paper. IATA commissioned Sia Partners to carry out the study, which looked at the solutions provided by a range of IT providers across the industry...

White Paper Datalex NDC

WHITE PAPER

Corporate travel is a unique segment within the overall travel market with an estimated spend of 1.3 trillion US dollars in 2016. For many companies, the travel budget represents the third largest spend category...

Scandinavian Airlines Datalex NDC customer

SAS AND DATALEX PARTNER

Datalex is pleased to announce a new long-term agreement with Scandinavian Airlines to support the SAS digital transformation strategy with NDC, merchandising and order management...

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